Complete Customer Satisfaction is Our Goal
Our robust quality assurance process operates at every stage of production and manufacture to ensure your complete satisfaction with your order.
Our QA extends beyond the sourcing of top quality materials and meticulous attention to detail during manufacture. Your shopping experience through our website and how we communicate with you also reflect the high standards we set.
We are proud that our quality assurance standards are transparent and honest. They are evident in the quality of our papers and other materials, our fast turnaround times, and our sturdy packaging that guarantees your goods reach you in mint condition.
Instances like this are rare, but if you do receive an order that is incorrect, please contact us as soon as possible. We will need:
1. Your order number and registered email address.
2. As much detail as possible about the fault with your order.
We will work with you to resolve the situation to the best of our ability.